2 Replies Latest reply: Jun 24, 2015 5:31 AM by alanrichey42 RSS

    Update made remote control icon inaccessible

    ACC5750760
    Visibility: Open to anyone

      Some time ago, the slingbox software was forced through an update.  I wasn't given any option to decline the update.  Afterwards, a) the screen was covered with ads and b) the remote control icon was obscured by a persistent and unclosable ad in the upper left corner.  Apparently my slingbox is out of warranty.  Am I missing something?  Phone support costs 29.99 per call and my attempts to search for a solution don't turn up anything.  The problem is identical whether on my notebook or a tower. 

        I very much dislike having a workable device rendered unusable by an unasked for update.   Not the way to keep me as a customer.7