2 Replies Latest reply: Jun 14, 2015 5:58 PM by ACC5904156 RSS

    The new plug in is not working

    ACC5904156
    Visibility: Open to anyone

      I have a Mac and am using Slingbox under Firefox, I can't get the new plug in for download. I just get that initially wheel. What do I do?

        • Re: The new plug in is not working

          I'm having a similar issue. I can install the plug-in fine. When I go to activate the plug-in, the instructions say "click below" to activate  the plugin. Nothing happens when I click below. I've restarted the computer and then re-downloaded and re-installed the plug-in. Still nothing.

           

          This is the second time in a row that a new plug-in from Slingbox has worsened my user experience. There's no way I'm recommending this product to anyone else now.

            • Re: The new plug in is not working
              ACC5904156

              Hi Mark,

              I completely agree with you, this site/ product is a joke.

               

              Remember when they had a live help and support team that would chat with you? Now we have to ask each other for help or pay $25/hour. I also really like how your response to my question got a star and a 'correct answer' so they can act like user are getting the answers that they need when we are not.