10 Replies Latest reply: Jun 8, 2015 9:37 AM by alanrichey42 RSS

    pro hd can't setup remote

    ACC6387869
    Visibility: Open to anyone

      I have my pro hd; streaming but when I go to setup my remote on this site, I get no devices available while searching for the remote make/ model.  Also get no devices available when looking for device by category.  I tried IE firefox and Googles latest 32 bit browsers, with the same result, I also plugged in and unplugged the IR.  The software tool in the support section did find a model one up from mine, so it, the remote, would work.  Anybody know how to get the remote fields to load?  I also installed the latest pluggins for the 3 browsers mentioned earlier.