7 Replies Latest reply: May 21, 2015 4:33 PM by stanley.sling RSS

    channels missing on guide

    ACC6379352

      my guide begins with channel 1 then starts at 70.  How do I display all channels

        • Re: channels missing on guide
          stanley.sling Apprentice

          Hello Kenny,

           

               When you're only getting the first 70 channels or so in the guide, it typically indicates that during the setup you had selected the "Cable" option for your provider rather than the "Digital" option.

           

               To rectify this issue, you will need to launch the Slingplayer Desktop, connect to your Slingbox, click on the "Standard View" icon, click on "Settings" on the right, then go to "Reconfigure Video Input" and "Change Device". This process will allow you to reconfigure the Slingbox settings. Walk through the steps that appear on the computer to reconfirm all the previous settings until you get to the Provider Selection screen. You will want to make sure you select the "Digital" option for your provider rather than the "Cable" option. After this change has been made, just complete setup by reconfirming all the other saved settings.

           

          Following this process should give you the complete list of channels you are looking for.

           

          - Stan