1 Reply Latest reply: May 6, 2015 3:53 PM by evan.sling RSS

    setup slingbox350

    ACC6351595
    Visibility: Open to anyone

      does anyone know why the box shows power on and network ok but cannot find slingbox

        • Re: setup slingbox350
          evan.sling Novice

          Hi Donald!

           

          If the computer you're using doesn't find the Slingbox when you're trying to set it up for the first time, you would want to start at the beginning.

           

          I would make sure the Slingbox is connected using the ethernet cable directly to the router.  Next, I would give a factory reset to the Slingbox.  Here is the article and a useful video concerning this process:

           

           

           

          Once that is done, I would wait about 5 minutes (the Slingbox should update itself in that time).  Then, use a computer that is connected to the same network as the Slingbox is connected to, and go to newwatch.slingbox.com to get the Slingbox set up.

           

          Let me know if your computer still has issues finding the Slingbox.

           

          -Evan