1 Reply Latest reply: May 2, 2015 11:31 AM by stanley.sling RSS

    Can't change channels with pop-up remote.

    ACC6104976

      For the last day or two, the on-screen remote does nothing.  I am stuck on one of my favorite channels.  Channel Up and Channel Down do nothing. Entering a new channel manually does nothing.  Double clicking on a channel in the channel guide does nothing.  I get one channel and one channel only.

      This started after a software update on my desktop but I have the same problem on a tablet and a smart phone.

      Any ideas?