I've finally gotten SlingboxHD Pro installed - btw, none of the online help pictorials looked anything like what was showing up as I installed - and am getting video w about a 2 sec delay. I assume this is ok.
Yes, that's normal for all streaming media. That's a buffer used to reduce glitches from dropped packets.
I'm writing because I cannot get any sound.
Sounds like you have done some pretty extensive troubleshooting. If you're using Slingplayer Desktop for Mac then I would recommend trying Web Slingplayer (or vise versa to see if you're experiencing the same problem).
I also would recommend checking this post (https://community.sling.com/message/8674#8674). Granted the post is troubleshooting the Slingbox on a "PC" instead of a "Mac"; however, the basic troublshooting steps is the same. You just need to interpret the PC terminology with the Mac.
Thanks for your response. It's good to have a positive, friendly answer.
Glad to hear the delay is normal.
After reading your response, we decided to start over with connecting the hardware before we got deeper into software fix. Although we followed the diagram on the instructions, we found that we could get sound by connecting the cable to a different port on the STB.
So, your answer inspired us even though it didn't end up being the resolution.
We're fairly tech savvy (maybe slightly above average) but we found the install/set up lengthy and not straight forward. Not sure if the Sling folks monitor this forum but I'd be happy to give specifics on what we found confusing.
Thx again for the response.