0 Replies Latest reply: Apr 23, 2015 2:44 AM by lbeachjess RSS

    Mac M1 Update Problem

    lbeachjess
    Visibility: Open to anyone

      I have had an M1 sling box since September and have never had a problem. Yesterday, this mandatory 5.0.92 update pops up from my sling player app on my computer and I download it. Now, my sling box doesn't work - all it says is  "building buffer." After an online chat with customer service, I was informed that the requirement for the update is a 2.8ghz processor - I have a 2012 MacBook Pro Retina Display that is 2.7ghz. I never received anything from sling box informing me of this new requirement - which is not even listed on their specifications for an M1 sling box. Does anyone know if I can download the past version of sling box that formerly worked with my computer? Or any other advice so that my $150 sling box which I bought less than a year ago is not rendered obsolete?

       

      Thank you!