1 Reply Latest reply: Apr 22, 2015 4:23 AM by alanrichey42 RSS

    Pro-Hd not working with new Quantum Fios cables

    mgzeitouni
    Visibility: Open to anyone

      I've had my Pro-HD for years, and it usually gives me no problems. However, recently Verizon Fios changed all the boxes in my house to Quantum,  (the new boxes are by some company called Arris). After rewiring the new cable box and Slingbox, I'm getting an error on my Slingplayer saying 'No Video Detected.' The audio is coming in fine, and I can control my TV at home just fine as well, but the video feed is not working. I'm certain that the wires are in correctly, could it be that the outdated Pro-HD is not compatible with the new Verizon cable boxes? Maybe the Quantum technology doesn't work with the Pro-HD?

      Please respond if you are using this combination of products that work, or if you have similar issues to me! Thank you!