1 Reply Latest reply: Apr 25, 2015 3:02 PM by Samantha.Sling RSS

    Constant Log in Prompt

    ACC5694836
    Visibility: Open to anyone

      I use my Sling Box on my IPhone Alot, and recently it makes me log in to my sling box account every single time I want to connect to my Sling box. This is incredibly annoying. How do I avoid this?

        • Re: Constant Log in Prompt
          Samantha.Sling Apprentice

          Hello Bill,

           

          Usually, I would recommend an application cache clear, but I don't believe there are any Apple devices that allow this at this time without doing a full uninstall and re-install of the application. So, honestly, I would say to give that a try. Uninstall the application, reset the phone, and then install it again. You won't have to purchase the application again so long as you haven't changed the noted Apple ID on your phone since you purchased the application.

           

          Let us know if this resolved the issue; thanks!!

          --Samantha