I couldn’t find a free method to contact Slingbox and tell them about THEIR problems and I certainly wasn’t about to pay; I tried my workaround a few minutes ago and the screen that displayed was no good with the SHOW REMOTE and FULL SCREEN buttons hidden by ads; I repeated the startup process and the second time the screen layout was OK;
do you know how to get a message to Slingbox support?
I am running Google Chrome version 42 on fully patched Windows 8.1 systems (two). I have a Slingbox Solo which I last used a couple of weeks ago and all was well. Today, when I went to Slingbox.com and selected "Watch", I was forced to download and run a program called "SlingplayerForChrome" which installs a Chrome extension called Slingplayer for Chrome extension (version 1.16). Now when I got to Slingbox.com and select "Watch", I see Slingbox attempting to connect to my Solo followed shortly by the message "There was an error connecting to the box" and offering a "Refresh" button. Selecting "Refresh" does the same thing all over again. If I close that tab, I see the main Slingbox window with two offerings: #1 "Click here to play video in main window" and #2 "Click here to restart video in pop up player". Selecting #2 leads to the same error loop described above. Selecting #1 displays a message "Connecting to XXX Slingbox" which stays on the screen forever. Selecting the "Cancel" button offered on the page brings up a message "START WATCHING YOUR TV ANYWHERE!" and offers a "WATCH" button. Selecting the "WATCH" button launches the Slingplayer window successfully. When forced to download and install the Slingplayer add-on in IE, I did so and everything worked perfectly from the get go. What is wrong with the Chrome Slingplayer?