This content has been marked as final. Show 0 replies
I have no problems viewing live TV shows while away from home on my Slingbox 500. However when I try to watch shows recorded on my DVR ,my screen goes black and my bitrate drops from 1880 to 120 and doesn't recover. I am using component cables as my main source; I also have a HDMI cable connected but as the secondary source. I went through the setup process again but without any results. My service provider is Xfinity in FL. This is a fairly recent problem because I had no issues last week watching shows from my DVR. Was there an update that may have affected my service? Any suggestions?
Update: Today 19 April: Now I am not getting any video or audio. It shows that I'm connected with a bitrate of 1800. I'm viewing from the sling media web page with Plugin version 126.96.36.199 and watch version 188.8.131.52-1. Any assistance would be appreciated.
Update 26 April: I had someone unplug the Xfinity DVR so it would reset and everything began working again.