I have never had a problem setting up my Slingboxes using Windows Vista so not sure what is going on,
I think you misunderstood what the support line meant. They don't 'support' Vista anymore (and neither do Microsoft) but that doesn't mean it doesn't work. so you can still carry on.
Now, you don't mention what Slingbox you are using but if it isn't a new one (500/350/M1) then contrary to what you said, you did set up an admin password the very first time you set up the Slingbox. But if that was a few years ago then I am not surprised you have forgotten you did it.
So rather than vent on here, which accomplishes nothing, particularly as you are wrong , why don't you ignore the support line and just do a factory reset and then setup your Slingbox ? If you have any further problems a 'polite' request for help will always get an answer.
Thanks for your reply but you are uninformed.
I DID reset my sling box, I DID call to
politely ask for help, and they DID tell me there was nothing they could do to help me without charging me $29.99!
And ps..they DID tell me I can't reset my password without upgrading my computer to Windows7.0.
So while I appreciate your response, it is not correct.
Sent from my iPad
I am providing you with a link to the SlingPlayer for Windows 2.0, it is supported to work with Windows Vista, and will help you reset your password and setup your Slingbox. Just click the link below, then select the download option: