I've set everything up as best I can see. The sling player on my laptop and my ipad works and I am viewing live tv. However, the remote does work and I cannot turn the TV over using either my laptop or ipad. I've tried the obvious Virgin tivo remotes. Can you help? Can believe Slingbox doesn't have a number to call.
I assume you have already done a proper Forum Search for your model number in case other people have already answered your question ?
If so and that didn't help then check out this thread: https://community.sling.com/message/10363#10363
Come back if it that doesn't help either.