22 Replies Latest reply: May 10, 2015 4:52 PM by RSS

    SlingPlayer Plugin Reinstallation

    mpperk
    Visibility: Open to anyone

      Using Windows 7 64 bit and up to date Chrome browser (3/8/15).  I was having trouble with my slingplayer browser plugin so I uninstalled it using the instructions from the slingbox.com website.  When I click on the "watch" button I should be getting a prompt to re-download the plugin.  I am not getting any prompts.  The watch button is bringing me to a black screen with a spinning wheel that says "Initializing..." I have tried again in Internet explorer and firefox and I am still not being prompted to download the plugin.  The plugin is not currently listed in any of the browsers.  I have called support twice and all I have been instructed to do was restart everything and update everything.  Nothing has worked, please help.