5 Replies Latest reply: Jul 1, 2010 3:47 PM by eferz RSS

    Can't locate correct onscreen remote


      I changed my broadband, got fios and a new router. I also upgraded my Dish Network box to a Dish Network HD cable box. However, I cannot locate the correct remote on the dropdown setup display. I have called Dish Network but they seem clueless on the matter. The remote that came with the cable box has the numbers 5.3 on the back, but no corresponding remote appears or exactly matches the appearance or this remote. The only button that works onscreen with any remote selected, is the mute button. Can anyone help?