0 Replies Latest reply: Feb 27, 2015 1:26 PM by boxcarjulie RSS

    Audio but no video when not near slingbox-ProHD

    boxcarjulie
    Visibility: Open to anyone

      Strange situation.  I can watch Slingbox just fine when on the same network where the Slingbox is located. It still works even if I use a different network but am in the same building as the Sling. 

       

      As soon as I leave these two networks and try to login from a different location, I can hear the Sling audio but get a black screen with no error message. This is the same result with a variety of different devices and remote networks.

       

      I only have a coax cable going to the Slingbox.  I've rebooted the box and the router.

      I've checked the router and it is set to UP&P as suggested.  What else can I do?

       

      Juliet