1 Reply Latest reply: Feb 7, 2015 10:31 PM by alanrichey42 RSS

    Locating the IR receiver on an Xfinity X1 box


      There is no indicator where the actual IR sensor is: a light does turn on and off when the Xfinity remote is used but I have attempted to move the IR cable sensor around with no success.


      I am not clear what sling box means when it states that the built-in IR is sufficient: how is that even possible if the slingbox is not facing the front of the X1 box; which is the reason why one would need the IR cable option...?

        • Re: Locating the IR receiver on an Xfinity X1 box
          alanrichey42 Master

          I normally recommend you look at the front of the box with a flashlight.  The laws of physics say that the material in front of the IR receiver must be transparent, although maybe heavily smoked in the visual spectrum. 


          I assume you have already googled 'where is the IR receiver on the X1' ?    I just tried and there are quite a few good suggestions (including using a flashlight )


          The internal IR transmitters in the Slingbox M1 are very powerful, and as Sling say, would normally be OK as the IR signal will bounce off walls, cabinets etc so does not necessarily have to exact line of sight..  However, if your X1 and the M1 are more than a couple of feet apart or seperated by a cabinet wall, then they might struggle, hence the provision of the optional IR Cable.