2 Replies Latest reply: Mar 8, 2015 1:23 PM by itchthis RSS

    DirecTV Genie mini with Slingbox Pro HD problems

    tbross
    Visibility: Open to anyone

      Hi,

      My family back home upgraded their DirecTV packages to HD and my Slingbox ProHD is now connected to a DirecTV Genie Mini C41-700. I now have a problem and this is that when I try to change channels I get a message saying that my box or cable are not HD and I need to hold ESC on my remote to make this notice disappear. I can also no longer open the "list" or "guide" from my remote.

      Is this due to the missing HDMI input/output on my Slingbox Pro HD ? I went ahead and ordered a Slingbox 500 hoping this will resolve this problem. Does anyone have any insight on this?

      Thanks,

      tbross