I assume you have already done a proper Forum Search for your model number in case other people have already answered your question ?
If so and that didn't help then check out this thread: https://community.sling.com/message/10363#10363
Come back if it that doesn't help either.
Thanks for your help !
I couldn't find the remote which I need in this thread. My Verizon fios connection is a new one and I think may be the cable box and remote are the new models .
If I can't get the remote then there is no use with the slingbox and my only option left will be to return the product back.
I would really appreciate all the help.
--- Original Message ---
I just got sling box 350 and was trying to set up but the remote is not working , my TV provider is Verizon Fios and the the PVR is Motorola QIP 7216 P2 and the no on the remote is P265v4, I can see only Motorola QIP 7216 on the set up screen and when I select that only volume works and no other buttons are working.
I would appreciate all the help.