1 Reply Latest reply: Jan 25, 2015 1:51 PM by RSS

    no password box for entry on ipad air ios8

    tcmdoent
    Visibility: Open to anyone

      Just setting up slingbox.  I can use my pc and everything works fine.  I bought and installed the slingplayer app for ipad and can't login.  It shows a box for my email address but there is no place

      to enter a password.  The only options are login or create a new account.  Click login and it says I have to enter a password but there is no place to do it.  Tried deleting the app from the ipad and re-installing but

      no change.  How do I use this app on my ipad?  I have excellent wireless connectivity on the ipad so it's not the internet connection.  I hope this isn't $14.99 blown!

       

      Thanks for any help,

       

      tcmdoent

        • Re: no password box for entry on ipad air ios8

          @tcmdoent

           

          Just encountered this exact same issue today. Was trying to walk my Dad through the process and thought he was just doing something wrong. But I had him send me a screenshot of the iPad screen and it is exactly how you described. I had him delete then reinstall the app, had him hard reset the iPad, his iOS is fully up to date. I went to my iPad and was able to get in without any issue. That's what's the most frustrating part, it seems specific to his device (and yours). He has a slightly older iPad (iPad 3, I think) and I have an iPad Air. But the iOS versions are the same and fully updated.

           

          Have you figured anything out?


          I hope my screenshots show up ok. I had to drag and drop them in because the option to insert photo was grayed out for me on here. (I blurred out the front part of my email for privacy)

           

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