2 Replies Latest reply: Aug 17, 2010 1:37 PM by PeterinSF RSS

    Slingbox Classic Setup Assistant Problem - HELP!

    tfpeck

      My Slingbox Classic will not allow me to complete setup using the Setup Assistant.

       

      When I get to "Configure Video Sources" it gives me an error of "Your input not saved - Please try again"

       

      My setting for the hardware are correct and all cables and power supply are good. I've done a factory reset on the box also.

       

      Anybody go an answer for me?

       

      TIA,

      Thad

        • Re: Slingbox Classic Setup Assistant Problem - HELP!
          eferz Expert

          Typically that means the flash memory in the Slingbox is no longer able to save the information any more.  You may consider looking for a replacement.

          • Re: Slingbox Classic Setup Assistant Problem - HELP!
            PeterinSF

            Thad, does the Classic stream programs properly? If it does, then there could be some problem with the way it interacts with the Setup Assistant. If it does not, then that could indicate a broader problem.

             

            Also, if you see this error using Setup on Slingbox.com (the web Setup Assistant), do you see it using the desktop version of SlingPlayer, either for Mac or for Windows? Or if you are using the Desktop version, do you see it using Setup on Slingbox.com?  (http://setup.slingbox.com)

             

            I would also try to find out if there is a firmware (Sling Media calls it "Slingbox Software") update for your Classic. If so, then the absolute first thing to do would be to update that, because if it's outdated, then there's lots that won't work right.


            It is true that Classics are getting long in the tooth ... but they still do work for a number of situations. But they are getting old.  :-)   Good luck.