0 Replies Latest reply: Jan 13, 2015 12:44 PM by Sling2013 RSS

    Why isn't the external IP not working on my smartphone? Slingbox 500

    Sling2013
    Visibility: Open to anyone

      Help! In January 2013, I purchased a slingbox 500 to use with my new surveillence system.  The slingbox would allow me to view my house from anywhere in the world. This was great!  I was able to view my house internally (still can), and externally (can't anymore).  A couple of months ago til now, I'm no longer able to view my house externally.  The message I get is "cannot locate system server". Can someone shed some light on what the problem is?  Is it the external IP address? What do I need to do to get this fixed?

      Thanks,

      Frustrated...