2 Replies Latest reply: Mar 25, 2015 5:53 PM by evan.sling RSS

    Slingbox Solo - no network connection

    Petertn
    Visibility: Open to anyone

      My Solo has been connected successfully for several months.  Suddenly the network light has gone out and the box fails to reset.  Can I solve the problem with a new power supply?

        • Re: Slingbox Solo - no network connection

          I have the same problem, (slingbox solo) and found the same solution suggested online. Would like to know if this will work before buying a power supply, or just getting a new sling box.

          My  solo is over 4 years in use.

          • Re: Slingbox Solo - no network connection
            evan.sling Novice

            Hello!

             

            If the box is failing to factory reset, it sounds to me like the Slingbox may not be getting enough power.

             

            The first thing I would make sure of is that the existing power supply is plugged into a wall outlet, as opposed to a surge protector.  This should rule out any possibility of there not being enough power being fed into the power supply.

             

            If that doesn't help, I would definitely consider replacing the power supply.  You can get a new power supply from this webpage:

             

             

            Hope this helps!

             

            -Evan