0 Replies Latest reply: Dec 21, 2014 8:09 AM by jmcguire525 RSS

    FireTV Color Buttons won't highlight

    jmcguire525

      My Arris Moxie box uses Yellow, Red, Green, and Blue buttons to get to the guide, dvr, go back live and so on.  I can see these buttons but the fire remote is not able to highlight and click them!  However if I use a USB mouse I can click on them.  On a side note the "guide" button isn't mapped correctly for the Arris/Moxie devices meaning I have to be able to access the "red" key to get to the guide. Here is a photo of the buttons the fire remote cannot highlight... IMG_1850.JPG