0 Replies Latest reply: Dec 21, 2014 8:09 AM by jmcguire525 RSS

    FireTV Color Buttons won't highlight


      My Arris Moxie box uses Yellow, Red, Green, and Blue buttons to get to the guide, dvr, go back live and so on.  I can see these buttons but the fire remote is not able to highlight and click them!  However if I use a USB mouse I can click on them.  On a side note the "guide" button isn't mapped correctly for the Arris/Moxie devices meaning I have to be able to access the "red" key to get to the guide. Here is a photo of the buttons the fire remote cannot highlight... IMG_1850.JPG