After checking your account and your Slingbox's network details, it appears as though the Slingbox needs "port forwarding" to be set up for it within the router the Slingbox is connected to. For information on how to set up port forwarding, check out the links below:
- Free Help Forwarding Ports - PortForward.com
- Slingbox.com - What is Port Forwarding or Port Mapping?
- Slingbox.com - What if the automatic router setup doesn't work?
Make sure that when you set up the port forwarding rule, you use port 5201 for your Slingbox 350.
Sling Media Forum Moderation Team