0 Replies Latest reply: Dec 15, 2014 6:15 PM by ACC6271310 RSS

    Xfinity / Level3 blocking access to Slingbox.com

    ACC6271310
    Visibility: Open to anyone

      Im using my phone as a hotspot so I can access this forum because my home internet won't allow it.

       

      Cancelled my Direct TV about 6 months ago and went to an online only TV experience. Netflix, Hulu, Amazon Prime, Etc.... It was working pretty good but the live tv broadcasts we were missing reached critical mass, especially with college football. I installed a Slingbox M1 at my office as a gap filler option. Problem is, I think Level3.net is blocking my access to sling box.com. Not Comcast, Level3.  Anyone else ever seen this? From the office out, no problem. From my android at home (using cellular), no problem. From my Android at home using WIFI, problem. From my ROKU at home, Problem.

       

      When I do trace route from my house this is what I get. Gateway IP has been changed to X.X.X.X

       

      traceroute to www.slingbox.com (139.85.4.118), 64 hops max, 52 byte packets

      1  sockless (192.168.1.1)  4.192 ms  0.630 ms  0.942 ms

      2  X.X.X.X (X.X.X.X)  47.532 ms  24.605 ms  21.525 ms

      3  xe-10-1-0-32767-sur01.b2marietta.ga.atlanta.comcast.net (68.86.109.113)  18.048 ms  10.053 ms  9.464 ms

      4  xe-21-1-2-0-ar01.b0atlanta.ga.atlanta.comcast.net (68.86.106.137)  10.137 ms

          xe-9-0-3-0-ar01.b0atlanta.ga.atlanta.comcast.net (68.86.106.190)  15.210 ms

          xe-21-1-2-0-ar01.b0atlanta.ga.atlanta.comcast.net (68.86.106.137)  9.713 ms

      5  he-5-13-0-0-11-cr01.56marietta.ga.ibone.comcast.net (68.86.93.205)  16.379 ms

          he-5-12-0-0-11-cr01.56marietta.ga.ibone.comcast.net (68.86.95.197)  15.963 ms

          he-5-14-0-0-11-cr01.56marietta.ga.ibone.comcast.net (68.86.94.41)  14.975 ms

      6  * * *

      7  ae-12-51.car2.denver1.level3.net (4.69.147.68)  70.389 ms  53.871 ms  46.462 ms

      8  ae-12-51.car2.denver1.level3.net (4.69.147.68)  45.815 ms  58.041 ms  44.623 ms

      9  echostar-sa.car2.denver1.level3.net (4.30.26.42)  50.242 ms  48.026 ms  49.219 ms

      10  echostar-sa.car2.denver1.level3.net (4.30.26.42)  50.855 ms !X *  51.259 ms !X

       

      A ping really tells the tale.

       

      Request timeout for icmp_seq 27

      36 bytes from echostar-sa.car2.denver1.level3.net (4.30.26.42): Communication prohibited by filter

      Vr HL TOS  Len   ID Flg  off TTL Pro  cks      Src      Dst

      4  5  00 5400 ba9f   0 0000  37  01 770b 192.168.1.139  139.85.4.118

       

      "Communication prohibited by filter". Anyone ever seen this? Ive never not been able to access a site, fileshare, NNTP, anything, until this..

       

      Any Ideas? Is there a way I can connect from my ROKU to the M1 direct via IP?

       

      Jake