1 Reply Latest reply: Jun 25, 2010 9:51 AM by eferz RSS

    Iphone app on Ipad, Wifi fine but 3G doesn't work

    wfc

      I can't get mobile player to wotk on 3g on my Ipad. It works fine on WIFI and I also have the player working fine through 3G with an app on a HTC Android phone, so I beileve the Slingbox and router are all set up properly. Any suggestions? It looks to me that the app is simply not accessing 3G.

        • Re: Iphone app on Ipad, Wifi fine but 3G doesn't work
          eferz Expert

          Make sure that both TCP and UDP ports are forwarded to your Slingbox.  Most of the people who can only get one device to support remote viewing but not another is usually not forwarding both transport protocols.

           

          Another reason, could be that the mobile provider or hotspot provider is either using or blocking that port for their own nefarious reasons.  In which case, you can attempt to bypass that by reassigning the port that the Slingbox uses to a more common port like 80 (HTTP) or 443 (HTTPS).  Of course, if this is necessary then make sure you also change the port forwarding rules to reflect the new port number.

           

          Finally, if you have a directory entry for a Slingbox that uses a direct IP address connection.  Make sure that the public IP address is still current.  Most people don't spend the extra money for a static IP address, so you should verify that the public IP address is current.  Usually, you're better of just using the Finder ID through Sling Accounts to let it find the appropriate address for you.