0 Replies Latest reply: Dec 1, 2014 3:47 PM by gmcp RSS

    Upgraded to FiOS Quantum and now no video on Solo?


      I just upgraded to FiOS Quantum and they installed a new box (Arris IPC1100P2 - I checked the Arris IPC1100 selection as I did not see the P2) that is now connected to my Solo, I also have their new FiOS router (did not see it in the setup section).  I am using the component inputs.  All I get now is sound but no video.  I reset the Solo (took many many tries, but finally did the update to the Solo software), and still no video.  I am a newbie to this site as I never had problems over the last 2 years with the unit.  Appreciate any help or ideas.