2 Replies Latest reply: Jan 14, 2015 2:30 PM by ACC6306750 RSS

    Cannot get Slingbox M1 to connect

    sdalesio

      I successfully connected my Slingbox M1 yesterday and tested it while at home. At hotel now away from home and tried to access it. Reply was "We are unable to locate your Slingbox."  I have tried several times.  Wi-Fi at hotel is working and my wife confirmed that cable box is on at home. Any suggestions on how to fix? Thanks.

        • Re: Cannot get Slingbox M1 to connect
          cody.sling Novice

          Hi sdalesio,

           

          Thank you for posting to the Community. Have you tried to connect to the Slingbox outside of the hotel? With some locations (hotels, work, airports etc) the network can have firewalls that are blocking the Slingbox from connecting.  Please try to connect to the Slingbox outside of the hotel and let us know what the outcome is.

           

          Hope this helps,

           

          Cody,

          Sling Media Moderation Team