2 Replies Latest reply: Mar 27, 2015 4:49 PM by alanrichey42 RSS

    Got new cable box, Audio and remote now works but video gets error

    oxm1

      I just got a new xfinity comcast x1 cable box in Boston.  I tried to set my slingbox 350 back up on it and the audio worked fine right of the bat.  I went into the Watch>Settings section on the website and reconfigured the remote which now works fine.  The only thing that does not work is the video, which on the slingplayer app shows a blue screen and says "The connected video signal is not supported".  Is anyone else having this issue/any recommendations for how to fix it?

       

      I really want to watch football over Thanksgiving and my Uncles place has no TV!!!