I already get hounded about buying a new Slingbox each time I login, now to have advertisements displayed also is totally uncalled for. It's like if you were to log in to Netflix to watch a movie and they displayed ads at the top of the page, I just can't see that happening. I'm not sure why Sling wouldn't have expected that customers would be less satisfied with the user experience.
I don't use my Slingbox too often, but I've always purchased the mobile apps.
I've been a Slingbox customer back to the Slingbox A/V. I bought the mobile app for Windows Mobile back before the iOS was a hot item, Then the Palm OS, then iOS, then for the iPad, then for Android. as well as two different Slingboxs after that.
So I've spent a fair amount of money on their products. Today was the first time I saw an ad in thew web browser, and of all things it was in Spanish! This is incredibly disappointing to me who've invested so much into their products.
Now in their defense they do have to make money, and now they have to provide servers to assist connections and tunneling. And on the flipside as well, we do pay for Cable / Satellite TV that has commercials. But I agree with you all it's very disappointing!
Get this message to the board of directors ASAP.
I just cancelled my order for two Slingboxes (and won't be vbuying the apps for all my mobile devices) due to this policy. You're losing way more money than your gaining on this ads concept. People are dodging your product in droves now, just based upon the principal of the idea. See the Ben's bargains website forum post bashing you and your policy if you don't believe me......Reverse the dumb idea Sling/Dish!!! Get to it, Hop Hop... you freakin' hopper!
I've been a Slingbox customer for over three years, and have loved it. I have recommended it to friends, upgraded my device, and widely supported the product on Amazon, social media, etc...
Last week I was shocked to start seeing advertisements in the web browser's Sling Media Player... in addition to paying for my basic cable package, and the Slingbox product, I have also paid for the iPhone app AND the iPad app, and now I'm being forced to watch advertisements before I can use the service? Something doesn't seem right here; if I wanted to be forced to watch TV advertisements with programs, I would just spend my money on Hulu Plus.
To make matters more disheartening, I called your customer support just now to leave feedback and the woman I spoke with was giggling when I told her why I had called:
"What's funny? Have other people called about this?"
"No, no no... sorry," she said, "every now and then someone calls and complains that they have to watch something, not just you."
So, my objection to watching advertisements on a product I have already paid for has been minimized to a "complaint" that I "have to watch something."
Just very disappointed in a product and service I have always put so much stock in, and hoping for some answers.