4 Replies Latest reply: Sep 28, 2016 11:37 PM by armin.alemzadeh6769@gmail.com RSS

    Mobile App

    gol1ca

      I find it a bit curious as once you pay $120 for a sling box, they make you pay more for the mobile app???

       

      Anyone else wonder why?

        • Re: Mobile App
          cody.sling Novice

          Hello martin shaff,

           

          Thank you for posting to the Community. That is an excellent question. With the purchase of a Slingbox you are out right buying the product, there for the device is yours and you can do as you please with it. You do not have to pay a monthly service to access the Slingbox. With this we offer a free SlingPlayer plugin to access the Slingbox on any computer.

           

          Unlike other things, such as Netflix, Hulu and the like, you have to pay for the service and thus you can download and access the app for free. Since we do not charge a monthly service fee for the use of the Slingbox, if the customer would like to access the Slingbox on a mobile device (Android phone and tablet, iPhone, iPad, Windows devices, Kindle Fire devices) you have to make a one time purchase of the SlingPlayer app to access it on the device in question.

           

          Hope this helps,

           

          Cody,

          Sling Media Moderation Team

            • Re: Mobile App
              philslingbox

              Question: If the mobile software does not work,  will the software be corrected? Software used to work on my Note 3, now it does not work. Can I load the previous software version? - Phil

                • Re: Mobile App
                  korey.sling Newbie

                  Hello Phil,

                     Unfortunately no you will not be able to go back to a previous version of the mobile software.

                   

                  I do have a question for you though, what do you mean the software is not working?

                   

                   

                  Thanks,

                    Korey

              • Re: Mobile App
                armin.alemzadeh6769@gmail.com

                Sling