I do not understand why you have to go full-corporate and begin to milk more money out of customers.
I have, for the last few years; defended and praised your technology. When people complained about the cost of mobile apps; I defended that. When people complained about the fact you have to use the mobile apps to use Roku; I defended that. Even when people asked why you have two mobile apps instead of one univied app; I defended it. I sat down and wrote a rather nice FAQ for users that answered questions and gave them the information they wanted to know; all because I wanted to throw more people in to this wonderful world of Slingbox.
However, my support and defense has ended. When I connected to my Slingbox today through Chrome; I had to watch a 30 second advertisement before you would display my TV.
I cannot think of a logical reason for this other than you've become greedy. With the security of Slingbox; I have to use your software to connect and stream for it. This is a requirement you placed on the product, and in my opinion; should be supported for the life of the product. However, you've now decided to monetize this with the worst possible way; video advertisements. If you were no longer selling Slingbox units at all; then I could understand it, as you do not have a revenue stream or reason to maintain the app. However, you're still selling Slingboxes; so the hosting and maintance of the app shouldn't "cost" anything for older users.
Oh, but I forgot, the new Sling models don't work with the browser; the old ones don't work with the desktop app. This makes me wonder if you're going to abandon the browser playback entirely without bothering to update the dsktop apps to support the older models; creating a fragmentation that allows you to justify to customers why we're watching ads. "We don't support the browser playback anymore"....this excuse will not fly as you have artificially created this situation.
When I connect to my Slingbox; I *DO NOT* want to wait 30 seconds to begin watching my TV. It is entirely unfair; considering the only way I can watch my Sling350 is using the browser. You took away the desktop app on the last cycle of products; only to bring it back with the M1 and have not yet made the other models work.
I don't get you Sling; I really don't. I want to continue loving your technology; but your greed has completely turned me off. Unless you guys stop making me watch advertisements before watching TV I'm paying for, on hardware I paid for; over my *local* network; I will have to ditch your technology and go with a competitors product that don't stick me with 3 or 4 advertisments before I'm able to watch my TV. The device has become just as annoying as trying to watch video on any other website. My 350 has been "broken" since the day I got it; with random disconnects that appear to be hardware related. You don't have a poor connection on a gigabit connection; you don't have poor connection when you're plugged in to the same switch; it comes up with a poor connection because the hardware just decides to shut down and reboot at random. Your support staff on the forums has NEVER acknowledged this issue; and instead has always given a generic response blaming the PC or internet connection...but it's none of those.
Despite that, I never turned people away from the technology; I never even told people about that problem. It was obviously an issue if you "refreshed" the 350 with the M1 after barely 2 years.
Between the fragmentation in viewing options among models; the inability for you guys to admit there were issues with the 350; and now this excessive advertising...I'm done. I won't be buying the new Slingbox models. I won't even be looking at Slingbox anymore; I'll be looking at the other technology out there.
I really thought you were better than that; shame on you. Shame on you for shilling out to corporate America. Shame on you for telling customers they don't matter. Shame on you for taking such a great concept; and giving people a reason to hate it. If you are going to monetize our viewing in this way; I'll be sure to support the lawsuits and injunctions that are attempting to be filed against you. When you were selling a piece of hardware, it was fine; but you are now monetizing our viewing...which I don't doubt will be brought up by networks.