Are you sure that the Multiplex 2 didn't go digital? As I understand some of the analog multiplexes are being shutdown and being transitioned to digital.
(http://www.ukfree.tv/shutdowndetail.php?tx=TQ330045) If that's the case, the Slingbox Classic is only able to tune in the only analog channels.
1. I have exactly the same issue using a Slingbox Pro.
2. If I change my country in the initial set-up stages ( from UK/South Africa ) to Germany ( France etc. ) and scan for channels I now have 62 TV channels found rather than the 54 channels previously. To note the channels are now numbered by the discovery order rather than the Freeview allocated numbers.
So, it looks like we have a bug in the UK firmware - as to whether it is MUX 2 specific, or whether it relates to UHF Ch. 50 ( UK ) I don't know.
Any ideas how to progress this?
Sorry to have to tell you that you cannot expect any reply, help, or even an acknowledgement from any one at the Company regarding this issue, especially on this Forum.
It is a problem that has been spreading with the SlingBox PRO and PRO-HD for almost 2 years. It is a firmware matter a but despite being fundemental to the advertised properties of the boxes, or perhaps because it is, SlingMedia will not discuss it here.
You will see that they reply to many threads on the Forum about other matters, and must have monitored the threads regarding the Freeview Tuner, but have steadfastly ignored it.
In particular look at my last comment, and if you ever hope for the matter to be resolved consider the action I have suggested there.
AND the earlier posts at
Someone from SLING has at last posted an acknowledgement.
and on a few other threads.
Pleased to get some acknowledgement from the Company, after two years.
I wonder if anyone believes it is a total coincidence that this momentous admission comes after the campaign has begun to bring this matter to much wider attention especially to potential new customers?
If, like me, you can see that there is a link, then PLEASE help me keep the pressure up. Having an acknowledgement after all this time is one thing, getting the Company to bother to get the HD and HD-PRO boxes fixed for existing customers is another matter.
The tuner issue has been fixed by a firmware update for the HD-Pro only.
The PRO has been classified as a 'legacy' product and no longer supported.
Strange as it is still being sold 'new' in the UK by Maplin and Amazon.
See my post:-