2 Replies Latest reply: Feb 3, 2015 11:50 AM by Manyar RSS

    Where is my remote control, Sling box 500.

    Manyar

      Sling box team should send me a new remote control, because the one delivered was not working. They never delivered it, but returned ut to Sling box. I have not been able to get in contact with them for resending. Anybody who can help me.

       

      Pal Hamre

        • Re: Where is my remote control, Sling box 500.
          cody.sling Novice

          Hi Manyar,

           

          It is unfortunate about receiving a non-working Slingbox 500 remote control. I was able to determine that your Slingbox is still in warranty, with that we will be able to send you out a replacement Slingbox 500 remote. All you have to do is give us a call, provide your email and verify the account name, walk through some troubleshooting steps on the phone and then the agent will determine what is to happen from there.

           

          You can locate the number to technical support, by selecting "Support" from the "Help" tab at the top of the website.

           

           

          Hope this helps,

           

          Cody

          Sling Media Moderation Team