1 Reply Latest reply: Dec 16, 2014 10:01 AM by heather.sling RSS

    Unable to connect to Slingbox 500.

    ACC5405956

      1st error message upon trying to connect:  "There was an error connecting to your Slingbox. Please check your computer's DNS settings or check your proxy settings."    

       

      I then clicked “Reconnnect”

       

      2nd error message upon trying to reconnect: "The finder ID was not found the server, so the Slingbox cannot be added to your account and cannot be connected to the network."


      How do I check DNS or proxy settings? Will that solve problem?