1 Reply Latest reply: Dec 8, 2014 10:24 AM by cody.sling RSS

    Can't connect to slingbox on computer but tablet works fine

    walleyeman8608

      When I try to connect to my slingbox using my laptop, I receive an error that simply states: "There was an error connecting to your slingbox. Please try again." But no matter how many times I press the Reconnect button, I still receive the error. When I pull up my slingbox on my tablet however, I have no such issues connecting to my slingbox.

       

      Any help or insight on how to connect to my slingbox using my laptop would be greatly appreciated.

       

      Thank you.

        • Re: Can't connect to slingbox on computer but tablet works fine
          cody.sling Novice

          Hello John Keller,

           

          I completely understand the frustration this can cause. Before we can determine what the issue is, we need some more information, as there are numerous reasons as to why this could occur.

           

          1. What type of computer are you using?

          2. What operating system is on the computer?

          3. What browser are you using?

          4. What version of the browser are you using?

           

          Awaiting your reply,

           

          Cody

          Sling Media Moderation Team