1 Reply Latest reply: Nov 12, 2014 12:28 PM by stanley.sling RSS

    Quality is horrible on the Windows 8.1 App

    spevin
    Visibility: Open to anyone

      I just can't comprehend why I have so many quality issues with the windows app.

       

      Testing it on my home network -wireless connection with my laptop.

      I pull up the windows app and begin watching and the quality goes back and forth from poor to average. I close it out, immediately pull up slinplayer web plugin on chrome, and its perfect HD and the quality never wavers.

       

      Does anyone else have this issue? Is there some setting I am missing? I have used a slingbox for many years and have advanced experience tweaking them to get the best quality in home/out of home. This situation though makes zero sense tome.

       

      My current slingbox is a 350. Laptop is running Windows 8.1 Pro. Had the same issue before I upgraded from 8.0 to 8.1.

        • Re: Quality is horrible on the Windows 8.1 App
          stanley.sling Apprentice

          Hello spevin,

           

               After checking the network information for your Slingbox, it appears as through everything is set up properly and TCP is supported and passed. The first recommendation I would have for you would be to uninstall and reinstall this Slingplayer application you are having difficulties with.

           

          Let me know if this improves the situation!

           

          Stanley

          Sling Media Forum Moderation Team