14 Replies Latest reply: Jul 12, 2017 8:47 PM by hapata Branched to a new discussion. RSS

    Slingbox 500 Firmware Update failed - slingbox unusable - HELP!


      My Slingbox 500 was acting weird, so I reset it to the factory settings figured I'd give it a fresh start. Now it's broken!  It gets the initial setup screen, connects to the internet, and then says there's a required update before proceeding to setup.  So I download the update, and then it says "slingbox will restart in 7 minutes" with a countdown timer.  Then when the timer hits zero it says "completing update, please wait" and hangs for HOURS.  I tried unplugging it and plugging it back in and I just get the slingbox logo with all the lights lit up on the face of the unit, and I can hear the cooling fan spinning.  Nothing happens.  It just hangs on the logo.  It was stuck like this all night.  What am I supposed to do now?!?