0 Replies Latest reply: Nov 8, 2014 4:37 PM by dendinger87 RSS

    Can't save box to my account

    dendinger87
    Visibility: Open to anyone

      When I try to activate and set up my sling box I get this error message

       

      The Slingbox is not saved to your account. If you are not the owner, please contact the owner to gain access.

       

      If you are the owner, follow these steps to save the Slingbox to your account:

      • 1. Press and hold the Reset button for 10 seconds.
      • 2. Wait until the Network and Power LEDs are both on.
      • 3. Click the Refresh button below to configure the Slingbox

       

      I have refreshed and reset the sling box many times, as well as my network and connection.

      Any tips for making my account accept the sling box as my own so that I can continue the set up process?