0 Replies Latest reply: Oct 28, 2014 8:30 PM by gtoscano1961 RSS

    Lines in video, disturbing hum audio Sling 350, M1

    gtoscano1961
    Visibility: Open to anyone

      I have both a 350 and an M1 (brand new). Both of these devices are connected to a TIVO Premier using component cables. The 350 is using a wired LAN connection while the M1 is using a Wireless WPS connection. I had no problem with the setup & configuration of either device. I am able to view TV from a Windows Phone, Windows PC, Kindle, etc. The problem I am experiencing is with the quality of the video/audio. When I connect to either device the color is off, there are static lines running horizontally across the viewing area and there is a disturbing hum coming from the right channel when using headphones. I have been at this for days attempting every remedy offered in the knowledgebase, it is kicking my ***!!! Has anybody experienced a similar issue? Any help would be appreciated. My last recourse would be to contact Sling support.