2 Replies Latest reply: Oct 25, 2014 10:34 PM by 3f7jtF3nGh RSS

    Sound

    3f7jtF3nGh

      Good morning,   I have just installed my SlingBox.  I have Comcast and my modem was not listed.  I chose the universal remote option and it works great in regard to changing channels.........but I have no sound?  Any thoughts?  Thank you in advance

        • Re: Sound
          katie.sling Apprentice

          Hi 3f7jtF3nGh,


          Thanks for using the forums. Sorry to hear you are having an issue with the audio on your Slingbox.

           

          If you aren't receiving sound on the Slingbox, it could be a few different things. You will first want to make sure that you are using the red and white audio cables from the cable box to the Slingbox. You will want to make sure they are plugged in tightly. If all the cables are plugged in, you would want to check the audio settings in your cable box. This should give you your audio back.

           

          Hope this helps,

           

          Katie

          The Sling Moderation Team