I was looking over the settings on your Slingbox and noticed it is not passing TCP. This is the preferred streaming method which does require you to port forward the router for the Slingbox so it is not being filtered. The poor connection is a symptom that we see with this not being complete. I have listed some articles to better assist with your issue below. After you complete the setup in the router go to setup.slingbox.com and select your slingbox and when the menu shows select internet viewing. If this complete you should not have the issue remote viewing anymore if it does not the network has not been configured properly and will need to be looked into further to confirm settings are set properly.
I thought this Slingbox was supposed to be easy to set up!!!
But at least now I can do some leanin' and try to figure out
how to "forward the port on my router" to the laptop.
I'm still looking for a stand-alone TV set that has the Slingbox
app built into it. If you hear of one, let me know.
and THANK YOU VERY MUCH for the FAST RESPONSE to my question!
Gerry Kaufhold in Kearny, Arizona
I need just a bit more help...
I can log INTO my ROUTER and navigate to the part that saysPORT FORWARDING and in a drop down list I can IDENTIFY the IP ADDRESS for the SLING BOX
Then the ROUTER is asking for a START port and an END PORTwhat do I type in THERE??
And then it asks for PROTOCOL and the default if TCP - is that going to work?
Gerry in Kearny, Arizonaddminkearny@hotmail.com
I have ATTACHED a JPEG image that shows what I need to accomplish
PORT FORWARDING on my ZyxCel 1000 C DSL Modem-Router
I can IDENTIFY the SLING BOX UNIT with it's IP ADDRESS
then I need a STARTING and ENDING PORT NUMBER
and select TCP
and leave all the other stuff alone.
WHAT are the STARTING and ENDING PORT NUMBER that I need to input?
Gerry in Kearny, Arizona
NOW the dadgummed Slingbox APP on my laptop CANNOT EVEN FIND THE DADGUMMED
SLINGBOX UNIT on my network.
AND THE PICTURE QUALITY ABSOLUTELY STINKS!!!!
Why should be getting a NEW AND BETTER MODEM / ROUTER
cause YOUR SLINGBOX to **** out????
That is NOT supposed to be how it works!
WHAT DO I DO TO GET BACK MY GOOD PERFORMANCE FROM MY SLINGBOX???
I am WASTING A LOT OF TIME re-programming my MODEM ROUTER
and the results are NOT THERE
PLEASE TELL ME WHAT EXACTLY DO I HAVE TO DO TO THIS ROUTER
SO THAT IT WILL PASS THE DATA BITS FROM THE SLINGBOX TO THE
WIFI TO THE LAPTOP and bring back the HDTV PICTURE QUALITY
that your SLINGBOX is supposed to DELIVER??
Gerry Kaufhold in Arizona
The ports you need to enter in start and ending is 5001. The go to setup and complete the internet viewing setup. There will be no reason to replace any of this equipment that I can see. After this is complete when viewing remote you will stream in TCP and receive the best viewing possible.
HOW DO I CHECK OR MONITOR the INTERENT CONNECTION between my SLING BOX in my living room, through the CAT6 hard-wired ETHERNET cable back to my ROUTER, and from the ROUTER over the in-home WiFi to my LAPTOP where I VIEW the SLINGBOX video? I recently installed a BRAND NEW DSL MODEM-ROUTER and my LAPTOP speed tests read 6 Mb/s download, and 750 kbits upload. BUT when I try to run the SLINGBOX APP on my LAPTOP I continually get LOW RESOLTION VIDEO, and an error message that says INTERNET CONNECTION is POOR and reads 220 kbits/s. WHY is the connection from the SLINGBOX to the ROUTER, and thence to the WiFi running at 220 kbits/s when the Wi-Fi from the router to my laptop shows 6 Mb/s download, and 750 kbits upload.??? IS THERE AN APP OR A FUNCTION BUILT INTO THE SLINGBOX that lets me check the END-to-END connection FROM the SLINGBOX to my LAPTOP? How can I MONITOR the data output from the SLINGBOX to be certain that the data WANTS TO COME OUT of the SLINGBOX at FULL SPEED but something ELSE is blocking it? OR is the SLINGBOX failing? HOW DO I FIGURE THIS OUT??? AND WHY didn't the SLINGBOX PEOPLE BUILD IN a data flow MONITOR so we can DETERMINE whether it's the SLINGBOX or the ROUTER or the WiFI ??? THanks! email@example.com