1 Reply Latest reply: Oct 18, 2014 9:04 AM by kevin.sling RSS

    Slingbox won't connect AGAIN. Please help.

    TimikaB

      Hi - after the last update my sling player wouldn't connect, then after re-installing and restarting safari it started working again. however, now I'm getting this message:

       

      Your Slingbox is not currently accessible.

      • Possible causes are:
      • - It could be in the middle of an update
      • - It could be turned off
      • - It may have a local network issue
      • - It may be unable to connect to our backend services
      • - Your router may have an issue
      • Click here for more information.

       

       

      is any one else having this problem? Any help/info would be greatly appreciated. Thank you

        • Re: Slingbox won't connect AGAIN. Please help.
          kevin.sling Apprentice

          Hello TimikaB,

           

          Have you tried soft resetting the Slingbox by pressing the reset button on the back side of the unit and the releasing it.

           

          Please do not hold the button in for more than a second or you run the risk of hard resetting the Slingbox and have to set the unit back up again.

           

          Hope this helps!!

           

          Kevin

          Sling Media Moderation Team