2 Replies Latest reply: Oct 17, 2014 10:41 AM by Cauchon RSS

    During setup, the test for if remote control works fails, the remote control does not respond

    donfar9

      During setup the test, for if remote control work, fails. The remote control does not respond during setup. I double checked all my connections and deployed the Slingbox optional IR receiver but still no joy.

      I am stuck and cannot complete the setup of my Slingbox because off this issue. Any ideas on how to resolve this issue? Thanks in advance!

       

      FYI, found a post that may be helpful: Read this first if you have an Issue with the On-Screen Remote Control

       

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      Hi Cauchon, Cauchon

       

      My provider is called TDS and the set-top box is a CISCO ISB7050; both are listed in the SlingBox setup app.

      I've attached a link to  the TDS TV USer Guide which describes the  CISCO ISB7050 and its remote control:

      http://www.tdstelecom.com/files/tdstv/PDF/TDS%20TV%20User%20Guide%20August%202013.pdf

       

      Thanks!

       

      /Don