1 Reply Latest reply: Jun 22, 2010 3:24 PM by eferz Branched to a new discussion. RSS

    Why can't I use the remote that is on screen to change channels?

    sobrien217

      After 9 months without problems and no changes in my cable service, i cannot control my remote control from my computer.  Tried reloading it and no luck.  Simply put, it's like the batteries on the remote have run out.  Anything I click will not respond by changing channels, muting, etc.