So a little over a year ago I moved and finally got around to hooking up my slingbox. Everything is put together properly and even can get my pictures and videos from my phone onto my Tv. Problem is I get a white screen on the "Directory" my phone instead of my channels. I paid for the app. I called the help line and the answering machine says its been over a year so my box is no longer reigistered. I searched the website ( apparently it costs $30 to speak to an actual person ) and could not find out how to register my box again. Anyone have this problem?