2 Replies Latest reply: Dec 27, 2014 6:06 PM by ACC53328 RSS

    350 does not get an IP-address...

    sandblom

      My 350 has been working OK för some months but now it is impossible to connect...

      The power- and networklights are OK (solid lights) but it wont receive an IP-address from my router.

      DHCP is activated and is working OK with other network units (computers, printers, IP-camera...).

      I have tried three different routers and no one is able to communicate with the slingbox.

       

      Is there anything else I can try?

      The unit is still under warranty, maybe best to replace?

        • Re: 350 does not get an IP-address...
          cody.sling Novice

          Hi Karin Sandblom,

           

          Thank you for posting to the Community. With the Slingbox 350, the network light being solid means that the Slingbox is receiving and IP address from the router, if it did not, the light would either blink or remain off.

           

          How do you have the Slingbox connected to the router? With a direct connection from the Slingbox to the router or with a wireless bridge or powerline adapters?

          When trying to connect to the Slingbox, is this at the Slingbox location or a remote location? What are the network speeds at both the home location and the remote location?

           

          Awaiting your reply,

           

          Cody

          Sling Media Moderation Team