0 Replies Latest reply: Oct 8, 2014 11:18 AM by momo898 RSS

    Cannot add a slingbox ID to my account

    momo898


      I'm trying to add my sling id (for SlingBox Pro) to my account manually via https://accounts.sling.com/accounts/member/slingbox

      When I add my ID and then click save button at "Register a new Slingbox" dialog there

      the character '-' is removed from ID and it said "Slingbox ID must consist of 32 characters".

      My ID includes 32 charcters if '-' is not removed becasue it looks like

      xxxxxxxx-xxxx-xxxxxxxx-xxxx-xxxxxxxx

      Why '-' is removed and throws such an error when trying to save it?

      How can I add my slingbox id to my account?